Administration & Finance
The SMHS Administration & Finance team assures the best possible business practices, in accordance with North Dakota University System policies.
Process and Guidelines
Services
- Financial planning
- Budgetary management
- Grant and contract management
- Accounting and auditing functions
- Records and information management
- Human resource management
The department also provides advisement and final processing for all School of Medicine & Health Sciences (SMHS) financial, payroll, human resource, and facilities paperwork. The department acts as a liaison between the SMHS and University of North Dakota administrative departments.
Customer Service Commitment
We are committed to providing accurate, timely and solution-oriented service. We look for ways to improve efficiency and foster an environment of open communication so that we may ultimately provide service excellence. Our goal is to be a partner to our customer, a valuable resource, in providing solutions.
Purpose
Provide service excellence through consistent practices.
Service Excellence
Welcoming Environment
Address our customers with a greeting and smile.
Listen to Understand
Actively listen, without interruption, repeat or rephrase to clarify understanding.
Customer Service
Keep customer informed. Provide options and alternatives. If referring on, provide customer with the contact person’s name and extension. Or notify the team member of the customer’s request and contact info.
Professionalism
Be courteous and respectful. Maintain confidentiality and privacy.
Timely
Respond to phone and email within the next business day.
Improvement
Remain open to and solicit feedback. Put ourselves in the customers’ shoes. Identify opportunities to improve and potential solutions.
Staff
- namil.choi@und.edu
- 701.777.2847
-
- Financial Oversight & Policies
- Legislative Session Process
- Signature on contracts
- Legal questions on contracts
- Tuition pricing/concerns
- Alumni Funds
- Dean's Commitments - jointly with Budget contacts
- MIRA
- Collaborate on cross functions, i.e., Resource Planning & Allocation, AVP of Finance, CBO, Finance Collaboration
- Medical Service Plans (MSP)
- Liaison to Auditors
- terrance.nelson@UND.edu
- 701.777.2846
-
(UND Facilities is backup Phone #: 777-2591)
- Management of Annual Budget and Biennial I-BARS input process
- Leadership/oversight of financial operations/process - in conjunction with COO
- Management and approval of mid-year budget adjustments
- Forecasting and modeling
- Develop college level financial reports
- Budget training in conjunction with main office
- Tracking of SMHS Dean's Office commitments
- Liaison with internal auditors
- F&A
- Residency Program Financial Oversight
- Payroll and position funding questions
- Space/room allocation - in conjunction for Dr. Judy Solberg
- Facilities, Safety & Security Management
- Serve on UND Emergency Risk Management Committee
- Budget questions
- Deans commitments
- jill.sackenreuter@und.edu
- 701.777.0870
-
(Central office is backup 701.777.4226)
- For staff: benefits, professional development
- Hiring process: Recruiting Solutions, request to recruit
- Onboarding staff- Everify; Off-boarding/exit process
- Benefits- Central HR
- HRMS training- Central HR
- Job data changes, salary reviews and market adjustments
- Staff overload
- Add Pay forms
- Performance, staff relations
- Annual performance review process
- susan.carlson@UND.edu
- 701.777.6122
-
- Records and Information Management oversight and policies
- Records retention questions
- Versatile Enterprise (Versatile) questions
- Electronic Records Management System (ERMS) questions and setup
- University Archive requests
- Open records requests and legal record questions
- SMHS DocuSign - technical questions
- britt.lindquist@UND.edu
- 701.777.4168
-
- Resident billing
- Payroll and Human Resources paperwork
- Annual budget support
- Faculty overload
- Approve hires for students, staff, temp staff, residents and graduate students
- Residency Program Financial Oversight
- thomas.d.peterson@und.edu
- 701.777.3079
-
(UND Facilities is backup Phone #: 777-2591)
- Facilities Management for all SMHS campus locations
- Liaison with UND Facilities and Office of Public Safety
- Oversee SMHS Work Order requests and Project Requests
- Management of SMHS facility Capital Projects
- Safety responsibilities - general building and research lab safety
- Security - EDA approvals, building hours, all other security issues
- Management and advisement of SMHS BEAP and Kuali-Ready COOP
- tass.wood@und.edu
- 701.777.3078
-
- Assists Assoc. Dean/COO/CFO; calendar management, etc.
- Records assistant, backup for Susan
- Records coordinator
- Records, files, folders and searches in Versatile
- Insurance contact (malpractice liability, BCBS residents, guardian disability)
- SMHS DocuSign-user setup, education on process
- Contracts database of agreements maintained - reports furnished
- Shredder/shredder bags and third-floor shredding tote
- EDA access/key requests for SMHS; backup for Tom
- Copiers for SMHS (order paper, toner, staples)